Resolved Question
Cover at work? Is this taking it too far?
A colleague of mine (receptionist) is going on holiday on Saturday and the majority of the office have said the managers are going to have to get some cover. I found out that im the one to do it. Ive never done reception work before and Im apparently doing my own accounts work as well and when the receptionist comes back off her hols, she is in the office for 1 week then off sick for 3 months as she is having an operation. Im expected to cover that as well. I think this is taking the mick a little as she is on loads more money than me and Ive got targets to meet for year end. Not only that, I go to college on Wednesdays and also on holiday. She asked me if i could cancel those hols, i said no chance, its been booked for over a year!!
I think they are taking the mick a little - do you think i should see the general manager and express my concerns saying im not doing all that for 2 week and 3month as well as my own job and get paid for it. They said theyve asked me because they cant afford a temp so thats probably out of the question. Everyone in the office (except management and receptionist) think this wrong and its coming across as if i just sit at my desk all day doing nothing but at the minute (with it being year end) its the busiest its ever been. Can anyone suggest what i should do, im doing two jobs and still stay on the same wage!!!
I think they are taking the mick a little - do you think i should see the general manager and express my concerns saying im not doing all that for 2 week and 3month as well as my own job and get paid for it. They said theyve asked me because they cant afford a temp so thats probably out of the question. Everyone in the office (except management and receptionist) think this wrong and its coming across as if i just sit at my desk all day doing nothing but at the minute (with it being year end) its the busiest its ever been. Can anyone suggest what i should do, im doing two jobs and still stay on the same wage!!!
Best Answer - Chosen by Asker
I suggest that you go to management and suggest the following:
1. As the receptionist job is a full-time position, you will be unable to do that as well as provide adequate coverage of your current accounts. Therefore, you suggest that
2. They assign your current accounts to other employees for as long as you are working as the receptionist. This will spread the workload over many people and should not cause a significant problem
Then sit back and see what happens. The people they want to dump your current accounts on are going to be very upset that they have to take on additional duties just because the receptionist is going on vacation and out on sick leave. They will all complain to management that it's not fair and that a temp should be hired. You will not look bad because you are willing to take the receptionist job but don't want your current accounts to be short-changed.
If management does not agree to spread your accounts around to other employees, ask them which job is more important to them? Do they want you to ignore your accounts when you're busy doing the receptionist job or ignore the receptionist job when you're busy with the accounts? You can only do one thing at a time and want to do whatever they think is best. In other words, put the burden on them to decide which is more important.
Do NOT complain about doing two jobs as you can obviously do only one at a time. Either they spread your accounts around to others or they have to decide which job you actually complete.
1. As the receptionist job is a full-time position, you will be unable to do that as well as provide adequate coverage of your current accounts. Therefore, you suggest that
2. They assign your current accounts to other employees for as long as you are working as the receptionist. This will spread the workload over many people and should not cause a significant problem
Then sit back and see what happens. The people they want to dump your current accounts on are going to be very upset that they have to take on additional duties just because the receptionist is going on vacation and out on sick leave. They will all complain to management that it's not fair and that a temp should be hired. You will not look bad because you are willing to take the receptionist job but don't want your current accounts to be short-changed.
If management does not agree to spread your accounts around to other employees, ask them which job is more important to them? Do they want you to ignore your accounts when you're busy doing the receptionist job or ignore the receptionist job when you're busy with the accounts? You can only do one thing at a time and want to do whatever they think is best. In other words, put the burden on them to decide which is more important.
Do NOT complain about doing two jobs as you can obviously do only one at a time. Either they spread your accounts around to others or they have to decide which job you actually complete.
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